Frequently Asked Questions
Clear, factual answers regarding how ScamCheck operates, our security boundaries, and what to do when facing suspicious digital interactions.
Q.What is ScamCheck?
ScamCheck is a consumer-focused digital safety platform developed by AVENTIQ Cybersecurity & Digital Resilience. It uses layered deterministic heuristics, threat intelligence, and behavioral pattern analysis to help you understand whether a suspicious link, message, email, QR code, or screenshot poses a threat before you interact with it.
Q.What can I check with ScamCheck?
You can check five distinct modalities: (1) URLs and domains for typosquatting, Punycode attacks, and suspicious paths; (2) Conversational messages from SMS, WhatsApp, and Telegram; (3) Email headers, display names, and attachment risks; (4) QR code image destinations; and (5) Mobile screenshots containing text, phone numbers, or links.
Q.Can ScamCheck guarantee something is 100% safe?
No. In cybersecurity, no automated tool can guarantee absolute safety. ScamCheck evaluates available deterministic signals, threat feeds, and heuristic rules to help you make an informed decision. Content that shows no suspicious traits is classified as 'LOW RISK' with transparent coverage notes—never '100% safe.'
Q.Does ScamCheck automatically visit suspicious links?
No. When analyzing screenshots or QR codes, ScamCheck extracts destination links and analyzes them statically without fetching active page payloads or executing remote JavaScript. When resolving explicit URL checks, requests are routed through strict Server-Side Request Forgery (SSRF) guards that block private IP ranges, local subnets, and cloud metadata.
Q.What happens to my submitted information?
Submitted messages, emails, and screenshots are processed ephemerally in volatile server memory to extract indicators and then immediately discarded. ScamCheck does not permanently store raw personal messages or emails unless you explicitly save the analysis result to your personal account.
Q.Can I analyze screenshots from my phone?
Yes. Using built-in Optical Character Recognition (OCR), ScamCheck reads text from uploaded mobile screenshots (SMS alerts, WhatsApp chats, delivery notices, mobile banking alerts), extracts phone numbers, detected brands, and links, and runs them through our behavioral risk engines.
Q.Can I download and export PDF reports?
Yes. Every completed analysis can be exported as a certified binary PDF generated directly on our server. The PDF includes AVENTIQ forensic headers, analysis timestamps, detected evidence, threat classification, and tailored recommendations suitable for sharing with IT departments or dispute teams.
Q.Can I share reports with family members or IT teams?
Yes. You can generate a sanitized public share link (e.g. /report/token). Public reports display only the technical findings and recommendations; they completely strip your account email, private notes, and internal database IDs. Furthermore, the report author can revoke access at any time.
Q.What should I do if I already clicked a suspicious link?
Close the browser tab immediately. Do not interact with any download prompts or pop-ups. Clear your browser cache and cookies, and verify that your operating system and web browser have the latest security updates installed.
Q.What should I do if I already entered my password or credentials?
Visit the authentic website of the affected service immediately from a clean device and change your account password. If you reused that password across other services, change it everywhere. Enable multi-factor authentication (MFA) using an authenticator app.
Q.What should I do if I sent money or provided credit card details?
Contact your bank or card issuer immediately using the phone number printed on the back of your physical card or inside your official banking app. Request that the card be temporarily frozen or reissued to prevent unauthorized charges. If national ID or SSN was provided, place a fraud alert with national credit bureaus.
Q.Is ScamCheck a replacement for antivirus software?
No. ScamCheck is a pre-interaction verification tool designed to help you recognize and avoid deception before you click, pay, or reply. It operates alongside your existing operating system defenses and trusted antivirus software.
Have a specific question not covered here?
Explore our educational Scam Knowledge Base or test suspicious content directly using our multi-vector inspection engine.